1. Introduction
My Tax Sarthi ("we", "our", or "us"), located at Ground Floor, Madhusudan Complex, Kathal More, Ranchi — 834002, Jharkhand, India, is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store and safeguard your personal information.
By using our website at mytaxsarthi.com or engaging our services, you agree to the practices described in this Policy.
2. Information We Collect
Personal identification information:
- Full name, phone number, email address
- PAN Card, Aadhaar number (required for tax filings — government mandated)
- Date of birth, address
Financial information:
- Income details, bank statements, Form 16
- GST invoices, financial statements
- Investment and deduction documents
Website usage data:
- Browser type, IP address, pages visited (via standard web server logs)
- Calculator inputs (processed locally in your browser — not sent to our servers)
3. How We Use Your Information
- To file your Income Tax Returns, GST returns, TDS returns and other compliance documents
- To register your business (Pvt Ltd, LLP, MSME etc.)
- To communicate regarding your filings, deadlines and government notices
- To respond to your queries and consultation requests
- To maintain our records as required under applicable laws
We do not sell, rent or share your personal or financial information with any third party for marketing or commercial purposes.
4. Data Sharing
We share your information only in these specific situations:
- Government portals: Income Tax portal (incometax.gov.in), GST portal (gstn.gov.in), MCA portal — required to file your returns
- Legal requirement: If required by court order, government directive or applicable law
- Your explicit consent: Any other sharing only with your written permission
5. Data Security
We take data security seriously. Measures we follow:
- Documents shared via WhatsApp or email are stored securely and accessed only by the team member handling your case
- Physical documents (if any) are stored in locked cabinets at our office
- We delete your documents from our devices after filings are complete (upon your request)
- We do not store your PAN or Aadhaar in plain text in any shared system
6. Data Retention
We retain client records for a minimum of 7 years as required under Indian tax laws (Income Tax Act, GST Act). You may request deletion of non-mandatory information after your engagement with us ends.
7. Your Rights
- Right to access the information we hold about you
- Right to correct inaccurate information
- Right to request deletion (subject to legal retention requirements)
- Right to withdraw consent for future processing (does not affect past filings)
To exercise these rights, contact us at info@mytaxsarthi.com or call +91 82106 07795.
8. Cookies
Our website uses minimal cookies — only for basic website functionality (no tracking or advertising cookies). Our free tax calculators run entirely in your browser and do not transmit your inputs to our servers.
9. Third-Party Links
Our website may contain links to government portals (incometax.gov.in, gstn.gov.in, cbic-gst.gov.in) and other external websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page will reflect any changes. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For any privacy-related queries or concerns: